Terms of service

Welcome to Weranmo. These Terms of Service govern your use of our website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms.

1. About Our Store

Weranmo operates an online store offering OneWheel electric boards, accessories and related products.

We reserve the right to update product information, pricing, availability and website content when necessary.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate.

However, product images may vary slightly from the actual product due to lighting, screen settings or manufacturer changes.

We reserve the right to correct errors or inaccuracies and update product information when necessary.

3. Orders

When you place an order, you are making an offer to purchase the selected products.

After completing your order, you will receive an order confirmation by email.

An order may be cancelled or refused where there is a genuine issue such as:

  • Product availability
  • Pricing or listing errors
  • Payment problems
  • Suspected fraudulent activity
  • Incorrect order information

If we cancel an order after payment has been received, we will arrange an appropriate refund.

4. Prices and Payment

All prices displayed on our website are shown in the applicable currency at checkout.

Payment must be successfully completed before an order can be processed.

We use third-party payment providers to securely process payments.

5. Shipping

We offer FREE SHIPPING on eligible orders.

Our estimated delivery time is 5–8 working days.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, severe weather or customs procedures.

For full information, please see our Shipping Policy.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer protection laws.

Nothing in these Terms limits any legal rights you may have as a consumer.

For full details, please see our Returns & Refunds Policy.

7. Product Use and Safety

Customers are responsible for using products in accordance with the manufacturer’s instructions and applicable laws.

For electric boards and riding equipment, appropriate safety equipment and responsible riding practices are strongly recommended.

Always read and follow the relevant product instructions before use.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, designs and other materials, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or use our website content for commercial purposes without appropriate permission.

9. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to our systems
  • Interfere with the operation or security of the website
  • Submit fraudulent orders or payment information
  • Use automated systems to abuse or disrupt the website

10. Third-Party Services

Our website may use third-party services including payment processors, delivery providers, analytics services and other technology providers.

These services may have their own terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Weranmo will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

13. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Weranmo operates, subject to any mandatory consumer protection rights that apply to you.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

Email: support@weranmo.shop